Josefa Moreno

Josefa Moreno

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1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Josefa Moreno

A-

A-ROSA Cruises

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4 out of 5 stars

Departure date July 15🇭🇺wonderful experience

Departure date July 15, 2023: It was a wonderful experience on the A Rosa Mia river cruise ship along the Danube! Everything was excellently organized, and 99% of the staff was fantastic. I would especially like to thank the hotel manager, Jan, for his attentive and professional behavior. The excursion manager also did an excellent job with his expert explanations and organizational skills. The cabins were comfortable and clean. However, I would like to share some tips and suggestions. As a company, you should introduce a shared tipping pool and distribute the tips evenly among all the staff. A tipping pool in the restaurant is fairer than individual rewards. This way, everyone's hard work is recognized fairly, and situations are avoided where some employees may be overly friendly to receive more tips than others who quietly excel in their work. Another tip relates to the onboard entertainment. There is a lot of potential to enhance the experience with movie nights, parties, happy hours, great playlists, and live music. Currently, there was only one musician occasionally playing along with songs on his saxophone and playing music via the internet. Finally, concerning the food, it would be nice to have sufficient meat-free alternatives available at all meals. This is a simple adjustment that caters to various dietary preferences. All in all, it was a fantastic journey with a few suggestions for even better experiences in the future. ⚓️🌅🛳️ #ARosaKreuzfahrt #GreatExperience #FeedbackWelcome"