Marriott Vacation Club
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marriott is not what they appear to be
I can't believe how badly Marriott Vacation Club has screwed us over. It all started when we bought a $16,000 timeshare week in Phoenix. Then guess what? Within a YEAR, they completely changed to this points system that made our property useless for trading with other Marriott resorts. And it just got worse from there. For TEN YEARS we've been pressured into buying more and more points - another $10,000 here, $30,000 there - with empty promises about "better access" and "Elite Status." Every single sales meeting was the same story: the previous salesperson "didn't explain things correctly" and we just needed to spend MORE money to fix it. Nobody ever bothered to tell us we'd need to save up MULTIPLE YEARS of points just to book ONE week! Or that our kids would be stuck with all the maintenance fees (which keep going up like crazy) and any loans we haven't paid off. We finally had enough and wrote them a detailed letter explaining everything and asking them to terminate our contract because of all their lies. Want to know their response? They completely IGNORED everything we said and just sent us another bill! That's Marriott for you - they sweet-talk you during the sale, but once they have your money, you might as well be talking to a brick wall. Don't waste your time with these people. They're still out there pushing their points on new victims while making it impossible for actual owners to book stays by renting rooms to non-owners. Save yourself the headache and thousands of dollars we've lost for this scam. I’M WARNING YOU TO AVOID MARRIOTT, I wish someone had warned us before we got trapped in this nightmare.