Travel Department
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Transfers were efficient and the…guides were comptent
Transfers were efficient and the hotel’s location, accommodation, food, facilities and staff were excellent. Puerto de La Cruz was a great place in which to spend a holiday. However, leaving the hotel in the afternoon for the scheduled half day trip encountered really bad traffic. Better to have left instead in the morning. The excursion we bought to go dolphin watching was a fiasco, although no fault of the dolphins. The pick up at our hotel wasn’t until 11.30 and then didn’t reach the boat until 2pm with no break on the way. Lunch was served at 5.15 and we didn’t get back to hotel until 9.15pm. Missed dinner completely. Trip to Mount Teide was too long as it covered too much of the island and should have allowed more time to enjoy the National Park.