Conveyancing Direct Property Lawyers
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The worst!
The worst! We bought a house as first time buyers and we’re recommended this company so we stupidly agreed. The lack of consistency within case handlers is astounding, being passed from one to another, we sent emails of important documents to one to then have them say they aren’t part of our file. The communication is atrocious. We are at the bottom of a very large chain, we don’t have to sell anything and yet the chain has been awaiting months for us to complete. We finally get an exchange date and it is pushed back from lack of communication between case handlers. Evidence that has already been given has been asked for yet again which delays completion. And overall we were charged £2.5k when others quoted us 1.3.-1.6k. I warn you DO NOT use this company. There was NO support, difficult to get in contact with those people we needed to contact. We did not even speak to our main case handler over the phone until 4 months in. This company has caused us a lot of unnecessary stress, we felt like we have had to babysit them every step of the way, calling daily for at least a shred of an update on what is happening. We get promised that the documents we sign and send are final and then the next day we have another set of ‘final documents