XQ Gaming
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I ordered some parts to fix an Xbox…
I ordered some parts to fix an Xbox controller on March 28th, 2020 and I waited a month to get the parts, but they never came. I reached out XQ Gaming and they responded that very unprofessionally by requiring that I send them an email with the following statement before they will attempt to send me a replacement order: "It was my own fault the package has not arrived yet due to is being lost or delayed significantly and don't want to wait any longer, and did not care about checking the terms and condition, and I will at least think about checking such terms and conditions when I order anything online at any store." As far as I'm concerned, their customer service skills need to improve. I'm not looking to play games with them or be treated like a child. I will not be purchasing from XQ Gaming anymore as it's a waste of money.