Travel Insurance Direct
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Brilliant. Make sure you read your policy!
I have had 5 TID policies in the last 5 years and have needed to claim 4 of those 5. Each time it has been an easy process with their online facilities and I haven't had a negative experience dealing with any customer service agent. I have claimed an iPhone stolen in Bali, travel delay to London due to fog from departure city, stolen luggage on my first day in USA and medical complications on a recent trip to Vietnam. With that I have used them again for a Ski Trip/Holiday to the USA in December/January coming up. I have found that many reviews you will read are from people who haven't understood what travel insurance is about and also haven't understood what is required to claim. If I can give you one word to help you and make sure you make the right decision it is "documentation". Travel Insurance Direct make very clear statements that they need documentation for all claims. They will need police reports for stolen items, medical certificates for sickness claims, airline reports for delay of travel etc. Most negative reviews come from people who do not understand what is required and the policies they have bought. Travel Insurance Direct are not unique with these requirements. If you do your research you will be able to make the most of any travel insurance policy you buy. I will always compare travel insurance companies before I buy a new policy and Travel Insurance Direct still beat the market with a 10% off discount code (just Google it!). I have no hesitations recommending this company. 1Cover would also be worth checking out if you're not sure and can't get a discount.