Anglian Water
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Bunch of crooks happy to pollute the…
Bunch of crooks happy to pollute the planet with reams of worthless hot air about how much they care but in reality they couldn't give a damn once they have fleeced us. I made enquiries about the "Extra Care Assessment" and received good communications. As soon as I agreed to being signed up to it they promptly disappeared and weeks later despite at least three prompts I haven't heard anything from them again. They dont have any fit and proper complaints process amongst the reams of hot air gibberish on the website and they just couldnt give a damn quite clearly. Foolishly I paid my bill up front or they wouldnt get another penny out of me. They certainly know how to treat a captive audience of victims the scam cowboy outfit. - I then complained to head office and within hours an apparent reply to my email of weeks ago suggested I use chat or call to ghet meter installed. I did use chat, that too didnt work as they couldnt access accounts due to system being down!! Clearly not spending much of the fat cat cash on the systems then.