CR
Cruise Fashion
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Items not as described and poor customer service
Bought 3 items from the Outlet. Items not as described. Returned with the understanding the £6.99 paid for postage would also be refunded but that's not the case. The postage is hight so buying multiple items makes it worth spending that much - most places offer free shipping and returns but not Cruise. Can't contact them via email or phone so you can only use Chat. Chat has untrained people who do not know what customer service is. I was offered 10% with free shipping with my next order but that does not work on sale items - what's the point of using 10% on full priced items??!! Rating of 2 as I kept one item from the 3 ordered. Would've kept other 2 if they were as described.