TR
Travelocity
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Disappointed and not going back to Travelocity
I am so disappointed at Travelocity's lack of support when things go wrong for customers. They hate to provide refunds and make it as difficult as possible to get any help in that regard. Life changing events do occur and travel plans have to be put aside to accommodate them. This company is all about money and making sure that they keep as much or all of yours as they possibly can, regardless of the circumstances. They are rigid and inflexible and I will no longer be using them for my national and international travel. I want a travel partner I can count on, not just when everything is going well, but when the chips are down and catastrophic events occur. Travelocity is not that partner for me.