Stonebridge Associated Colleges
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Still waiting...
Still waiting... I successfully studied with Stonebridge and completed the course I was on. The tutors were fantastic and the communication was also fine. The problems arose when my work was submitted and needed marking. I was initially told it would take 12 weeks. After this time I was still waiting and after several unsuccessful email's I was told that the time frame was 12- 16 weeks. I communicated to them the importance of me having my certificate as I required it for my employers. Stonebridge then sent me an email with a letter attached to say that I had completed the work and I was awaiting marking, this obviously was not accepted by my employers. Fast forward to today and having followed the company's complaint procedure it is now 17 weeks and I am still no further forward. I have now began the process of reporting them to an independent complaints panel. Do not waste your money or your time.