LifeStance Health
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FRAUDULENT COMPANY
LifeStance has been over billing me for every single appointment for nearly 3 years. They use a combination of fraudulent billing practices- they have over exaggerated the duration of my appointments; charged me for services I have not received; and double-billed me. I have been over billed for every single appointment I have ever had. LifeStance has yet to provide me with documentation showing the actual duration (not a range) of each appointment, although I have requested this THIRTEEN times. I have screenshots showing my most recent appointment with LifeStance Health lasted seven minutes. They have billed this using billing codes for BOTH a “30-39 minute established patient appointment” AND “16-37 minutes psychotherapy”. The total they have billed me for this seven minute appointment is $405. This is not an isolated incident. They have done this for every single appointment I’ve ever had. I have NEVER received psychotherapy from LifeStance; I have never had an appointment last more than 15 minutes. LifeStance is quick to respond to negative reviews but then they do not follow up, much less fix the issues. At this point it’s clear to me that they won’t provide me documentation showing the ACTUAL duration of my appointments because they know this would expose their fraud.