Gary F

Gary F

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Gary F

ZO

Zoro

View company profile →

1 out of 5 stars

Avoid ordering from this company

I placed an order on zoro due to the fact that it stated the item would ship within one business day. 4 days later & counting the item has not shipped. I called customer support & spoke to Rachel, who told me that on her internal system, the item would not ship for 3-5 business days. I asked how long it would take to get a refund if I decided to cancel. She said between 7-10 business days. She said if the item hasn't shipped by the 5th business day to call back! I understand there's a shortage of workers, but 5 business days for an item to ship? Where's it coming from, the moon? That's absolutely fricken ridiculous. It's 2021. 7-10 business days for a refund? You took the money right away, why does it take 7-10 fricken business days to get it back. This is my first & last time ordering from them. I'll stick to Amazon in future. Avoid at all costs. I should have read the reviews first before ordering & went with my gut.