Vietnam Airlines
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A plesant surprise
As a former Travel Manager I am critical but I was very surprised by this airline. It is not bad. 2 international flights ex London in Premium Economy 5 internal flights in economy. Pre flight: Lufthansa cancelled my connection.Vietnam Airlines rebooked me and rang to check. Airport - staff were friendly and efficient Aircraft B787 & A321 Good flights , but interiors need a refurb, seat on return did not work properly. Service - not brilliant but acceptable. Food - it is,airline food, avoid Entertainment - not great but ok Compared to BA they get my vote