EatStreet
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Unauthorized charge & incorrect delivery times
Be careful, they will take money from your account without prior authorization. I ordered an item that stated it came with fries & fresh fruit garnish both on eatstreet & the junction eating place’s menu. I called the junction stating we received the fruit but no fries & the girl said it doesn’t come with them... weird because I have a screenshot stating it does?? She apologized & said I can come pick them up (which I never did) but she apparently told eatstreet to put an additional charge on my account for the fries that mind you, I already paid for & didn’t receive. So now I paid for a side of fries TWICE, one of which was unauthorized, yet never received any. I didn’t know until I got an email from eatstreet stating they were notified that I wanted to make an addition to my order. NO. I wanted what I ordered & paid for in the first place. Then eatstreet decided to resolve the issue by applying a coupon to my account but I have to spend so much money in order to use this coupon. Cool, so now I have to spend more money just to get back what was wrongfully taken in the first place? I don’t think so. Not to mention, the estimated time for delivery kept getting closer then going backwards. It said 6-14 minutes then regressed to 9-16 minutes & did that multiple times. Said it would be delivered in 1 minute & the countdown literally stayed on 1 minute for 7 minutes. Where we ordered from is only 4 minutes away & it took 20 minutes to get delivered from the time it said “out for delivery.”