Monarch Water
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Replacement of Monarch GS 600 with more button Modern softener undertaken very professionally
We had the Monarch GS 600 installed a number of years ago which started to malfunction, which after the length of time we have had it was hardly surprising! Richard was designated to come out to inspect and, after a sensible discussion with him, it was agreed that it would be better to replace with a more modern and and efficient model better suited to our household water softening needs. This required second call out to undertake the swap over which was undertaken primarily by Richard but with assistance from Dom. Both of them were highly personable and did a very professional job. My only slight frustration, which has nothing to do with Richard or Dom, are the lead times to get an engineer out to see you. I think we struck lucky in that we didn’t have to wait quite as long as others, but it’s worth bearing in mind.