Church's Shoes
View company profile →
Great service for repairing and resoling shoes
I was very surprised to read so many negative reviews, my experience was great with church's. Since my shoes needed to be resoled I brought them to the store in Milan, although I was told I could also send them to a different store via the post. (Unfortunately there is no longer a store in my country). I did not need to bring them to the store where I originally bought them, unlike some of the reviews I read. From there my shoes were repaired and resoled, after which they were sent from Italy to me at no extra cost. The repair and resoling was not cheap (€290) but worth it considering they feel brand new. Everyone I interacted with through customer service, through the phone and in the store was very friendly and helpful. If I had to give some advice a tracking code to see where the shoes are in the process would be nice to see.