Mann Lake Bee & Ag Supply
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Products are good but customer service…
Products are good but customer service is nonexistent. My first order with them was partly filled. Several phone calls and email over an 6 week period of time got absolutely no response. Finally out of the blue someone called and wanted to know my opinion on how they had done. I told them I was still waiting for some items, and that was almost 3 additional weeks ago and still nothing. There is one product that it appears they are the only US vendor for so I had to hold my nose and attempt another order. It has now been over a week and it is still "pending" and again no response to emails or phone calls. I hate to but believe I will have to find another similar product that I can get from another vendor an change as I can't depend on Mann Lake to fill order in a timely manner or at all in some cases. I place orders for things when I need it, and expect a timely delivery at least what is stated online when I order it. It appears that Mann Lake just ships thing when they get the urge to and not even attempt to meet the expectations they put on their web site. My advice is to find another vendor for your bee keeping supplies.