Intrepid Travel
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Great customer support response
We have a wonderful trip to Botswana Namibia and South Africa apart from one lot of accommodation which was well below standard. We gave feedback on our return and Nick from the customer care team came back to us quickly. We were given a £200 refund each which we gratefully accepted. Whilst that accommodation disappointed us I would have no hesitation in booking with Intrepid again because of their response. Thanks Nick 👍🏼