Anglian Water
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Truly awful.....Mix up over our DD…
Truly awful.....Mix up over our DD which they cancelled without telling us. Long story short, they said it would go to court. We called up, paid what was owed and set up DD for rest of year, got letters to prove this. Next thing we know is the legal team have canx the DD, saying it should never have been done and refused to take any further payment. Now have a court date for a few weeks time as they continue to refuse to take payment and are hell- bent on it going to court and wasting everyone’s time and my money!! How much is still owing??? £130!!! FFS, if they didn’t cancel the DD set up in October it would all be paid by now. TERRIBLE TERRIBLE company - God forbid you ever have to speak to anyone in the legal department there. I am making official complaints to the necessary legal bodies.