AN
Anglian Water
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Don’t ring to report a leak it will cost you a fortune
Rang to report a leak in a North Norfolk tourist village. I was on the phone 8minutes and was charged £5.00 I rang their 0845 714 5145 number advertised on their board. Wrote personally to the CEO Mr P Simpson about the issue never got a reply or acknowledgement. Guess what? I won’t be a good citizen again not at that rate the water can flow from the ground in future. You think you are helping and you get a £5.00bill. Thank you but NO THANKS. Amazing hear nothing write a bad review and they are back to me like a shot. Don’t need you appologies in any shape or form just get your CEO and his team to answer emails. In using his personal email it always usually gets a response