Earnshaw Watches
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The watch was a gift
The watch was a gift. Looked great, self winding, see through case, really nice. Watch started gaining time, contacted customer service and promptly after conducting a test, arranged to send watch to Hong Kong for replacement. Great I got a replacement. Within weeks, and I hadn't worn it a lot during that time, I went to pull crown out to change the time, only issue was I couldn't get the crown out. I tried over a few hours, every time scared I would damage the gift I was given. Gave it one more try, and guess what came out, the crown and the pin attached to it. Bugger! Pushed the crown back in. Watch still works only issue is I have to start wearing it at the time it last stopped on. That's ok, shouldn't have been that hard if you ask me. Contacted support and long story short, I have to return it to Hong Kong (again), they'll look at it and if it's under warranty, they'll replace or fix. If it's not a warranty issue they'll send me a quote. The watch is still under warranty..... I won't be sending it back, I'll wear it at the time shown and let it self wind. Not sure I would offer these watches as a gift. No watch should have this many issues and not having someone in Australia makes it more difficult. Guess I could take to a watchmaker.