Travelocity
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First and last time that I use travelocity
The Holiday Inn Express Asheboro was the worst hotel I have ever seen. There was no way we would stay the night in that disgusting place. The bedding was stained and the bed looked like it had been used. There were towels in the tub. The walls, ceiling and furniture had stains and stuff stuck on them like a food fight had taken place in there. At least I hope it was food. The door had a film where something was smeared all over it in maybe a failed attempt to wipe something off. Then there was the smell of animal waste. The kennels that my dogs stay at smell better. The only thing better about the second and only other available room was there appeared to be fewer stains on the walls. I told them that was unacceptable and that we were checking out. We were probably there for a half hour. They told me that since I went through Travelocity for booking that I would have to go through them for a refund. I called Travelocity and was told that they had to get permission from the hotel to give me a refund and they of course said no. I will not use Travelocity again. Why add a layer that when there is a problem they point at each other.