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Anglian Water
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Thankyou Anglian Water
I have recently been renovating a property and discovered a leak which has been there for some time. I spoke to AW on 4 occasions to ask for advice and provide readings and updates, and on each occasion the customer service team were excellent. They were understanding, helpful and informative. The situation has been resolved now and AW have removed almost the entire leakage cost from my bill which is excellent. They were also the only utility company who removed standing charges whilst the property was empty which again was great. Thankyou to all at AW, you made what could have been a very stressful situation much easier.