Chad Ludwigson

Chad Ludwigson

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Chad Ludwigson

IN

Ingrams Water & Air

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2 out of 5 stars

Ingram NO customer service

I ordered a line set and my sales person was great which is why 2 stars. I’m very unhappy with the warranty department and HAVE NOT received a call back after leaving a message about a week ago for my MR Cool unit looking for some direction. I will be submitting a claim regarding my unit and expect it will be covered by Ingrams. A local heating and AC company is taking care of the problem. I would have expected Ingrams to have at least returned my call??? This is my second purchase from Ingrams and the 1st time I called for assistance it is Ingrams no service??? Very frustrated customer…..