StormGain
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I encountered significant challenges…
I encountered significant challenges with StormGain's account verification process. Despite submitting the required documents multiple times, my KYC verification was delayed for over a month, during which I was unable to withdraw mined funds, adversely affecting my VIP3 status. Additionally, I was able to make deposits during this period, which seems inconsistent with the account restrictions imposed due to pending verification. When I sought clarification, the responses were unsatisfactory, citing policy violations without specific explanations. This experience has been frustrating and has raised concerns about the company's transparency and customer support.