JA
Japan Crate
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Beware you can't upgrade gift subscriptions
Not mad about the shipping delays due to COVID, that is to be expected. I am annoyed that apparently you cannot upgrade a gifted annual subscription. So if some gives you a 1-year prepaid Original subscription, you cannot choose to upgrade it to Premium. I'm told you can only buy a 2nd subscription in order to get premium items. This does not seem at all reasonable or make any sense. Customers should be able to pay the difference of remaining months, even if the change is delayed by a month or two from the date they decide to upgrade. If you can upgrade a month to month subscription, you should be able to do this to year long. I hope they'll change this policy.