Sixt
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Worst client service ever
I reserved a premium car just during the Coronavirus outbreak (March 2020) from sixt.de. I obviously cancelled the reservation as the president of the USA, Trump, restricted access to Europeans. However, due to the conditions of the contract, I should have paid a 2-day rental fine equivalent to 175,88 USD. They gave me a voucher, just like airlines, but only redeemable in the sixt.com website for reservations in the USA and with expiry date one year from the time of the rental. HOW ON EARTH am I able to redeem this with the current situation? NO understanding! At least airlines allow you to redeem your voucher in other destinations! Their support staff think just black or white, no layers of grey! I have so many vouchers outstanding with expiries and if they are not flexible then it is the same as waste. I would have loved to travel but it was just not possible for me. 1-star rating I am afraid... you pay more to get a premium service but that is not the case with SIXT.