Mired Buddha

Mired Buddha

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1 out of 5 stars
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Reviews by Mired Buddha

BU

BulkSupplements.com

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1 out of 5 stars

Bulk Supplements does not care.

I've poured a ton of money into this company over the years but I'm, unfortunately, cutting ties with them. Their customer service is lackluster. My last order with them was not only delayed in shipping but they forgot to put my address on the shipment. As a result, I'm out a large chunk of change as I wait for the package to almost be delivered to me, then get sent back to the company for a refund. Due to this error on their part it was a solid 2 weeks that my money was "held hostage" by Bulk Supplements. I could have bought my supplements from another supplier. If I had shopped somewhere else I wouldn't have run out of protein and other key elements to my diet (forcing me to either go without protein shakes or find generic alternatives until payday or my refund came back). I know they can afford to lose me as a customer but I wish they would have at least put in SOME effort to make it right. I used to love this company but service is of highest value to me (I work in the service industry). When a company treats me like I don't mean anything to them then I quit giving them my money. I highly advise people to avoid this company. If we let suppliers get away with behavior like this then nothing will change. For my part, I'll start supporting smaller companies: they tend to put their customers above profits unlike Bulk Supplements.