Landmark Stores
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Top notch customer service so far!
I ordered some Hoka walking boots, for which the website said you need to work in US shoe sizes (they're a US brand). I got a call from someone at the shop about an hour later to check I'd ordered correctly before they sent them out, which was certainly a good idea to do. (Apparently 50% of people don't realise and order their UK size.) Then a couple of hours after that I received a notification from the courier company of when they'd be arriving. Top notch customer service so far!