Reishunger
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Excellent customer service
I received the rice cooker as a present to complete a retro look of my kitchen. It functions well for nearly two years, but I noticed some white dots on the inner pot. I contacted the customer service on this, without expecting much. But Nele responded immediately asking for photos and purchase detail. On examining these she said that she would send me a new inner pot, which arrived only 2 days later. I’m very pleased by the outcome, could not recommend the company highly for their support and efficiency!