The Wooden Furniture Store
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Waited months for order then on delivery, couriers threw box over gate badly damaging item
We patiently waited 3-4 months for a bedside table for our daughters room. Finally we had notification at 4:30 pm one day that It would be delivered next day and we needed to be in to sign for it. We were unable at that late notice to be around so we requested it be delivered to a neighbour. When we returned we found the box on the other side of our locked gate lying on its side. It looked like it had been thrown over our 6ft high gate. As the delivery note from the couriers stated that the box had been left on the back porch rather than with a neighbours it is clear hat it was dpd who left the parcel in this state and not our neighbour. When we opened the box we found the side of the table had broken off and it had also cracked. We are extremely frustrated that having waited so long for the order that it turned up in the state if did. We will be calling customer services tomorrow to complain and would warn others of this situation.