Rush University Medical Center
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Balance Billing
I go to this medical center regularly. Recently, I've started seeing procedures billed to my insurance that I didn't undergo. They didn't hit my copayment, so I didn't think anything about it. Then I get what's called a "balance bill" a few months later. They insist I underwent the procedures, one of which is a surgery. I think I'd notice that. They're demanding a pay out-of-pocket now and offering me a payment plan for something I don't need to pay for.