Coffee Friend
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Outstanding customer service!
I ordered a coffee machine as a gift for my husband for Christmas. There were a couple of things that didn’t go to plan. After a few weeks I hadn’t received a shipping confirmation so contacted them to get an update. They were extremely helpful, they had been waiting on some stock and were able to the machine shipped out on an express delivery for me and it arrived a few days later. Unfortunately there was a dent in the front of the box, I can only assume due to the couriers, they offered me a 15% refund for the inconvenience which I was happy to accept because the machine wasn’t affected. All be it there were some issues with my order, but the customer service I received was impeccable! Hence the 5* review. Thanks Coffee Friend! I’ll be ordering from you again.