American Freight Furniture, Mattress, Appliance
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I went to the store in Sherwood AR in…
I went to the store in Sherwood AR in September 2022 and spent $1,697.00 which included a warranty. When the furniture was delivered, they put a huge long dent/scratch down the hallway in my brand new house. I didn’t make a huge deal because things happen. One of the pillows has black marker all over it, again I just got it off the best I could and don’t make a big deal. Two months later the entire bottom is falling out of my sectional and is basically useless. I report it to the warranty company and they approve a new sofa. The store calls me and tells me to come and get it. I say no, I only have a car, don’t know anybody in this state, and paid $160 to have it delivered the first time. It’s not my fault your furniture fell apart. I was told they had nobody to deliver it that week and they could do it later. I waited an entire month and called again, still nobody to deliver my couch. So basically I spent almost 2 grand on furniture and a delivery and have no couch to sit on. Terrible experience and a waste of money.