Chase Monro Claims
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Helped me to get £6k refunded to my account
I asked Chase Monro to look at my car finance agreement about 18 months ago to see if they could assist with a claim against my lender. At the time I didn't realise it was going to take so long and I don't think Chase Monro did either. However, they have explained to me why things have taken so long. Basically it isn't like a PPI claim and the law is very complicated and until recently my claim would have had to go to court to be settled and Chase Monro were not confident that the courts were ready to hear my case successfully which is fair enough. Despite this Chase Monro have stuck with me and tried other options. They have been in regular contact with me to discuss progress and to request various documents from me to help my claim which I was only too happy to provide. They helped me build my case and put it before the Ombudsman which I could not possibly have been able to do myself in such a professional and detailed way. They have dealt with all the necessary communication with the various parties and I have now, thanks to Chase Monro finally had my complaint upheld. I have just received a payment of over £6000. For anyone thinking this is a quick or easy process- think again, but these guys are in my opinion experts and will get the job done well and in the shortest possible time.