Travelocity
View company profile →
Travelocity "Travel Protection' insurance is a scam
I needed to cancel my wife's flight. I had purchased "Travel Protection" on the Travelocity website when I booked ($46.00 for a $300 ticket). Travelocity said I couldn't cancel unless it was for a medical reason. This was never stated up front. I tried to explain that I didn't buy "Travel Protection" for a medical emergency. Luckily, this cancellation was for a medical reason, and I am a physician. This wasn't good enough, even after offering to text them a copy of my license. They said I first need to cancel the policy, which makes no sense at all, and then I needed to submit a written claim to include the "clinical notes from the hospital". Further, they blamed it on United Airlines. All of this took several hours on hold. I asked to speak to a supervisor and was put back on hold again for another 2 hours until they hung up on me. I called back and finally got a supervisor who told me Travelocity doesn't have anything to do with the "Travel Protection" they sold me, and I have to call the insurance company. BEWARE OF THE TRAVELOCITY "TRAVEL PROTECTION" SCAM WHICH AT BEST GETS YOU A REFUND IN CASE YOU ARE HOSPITALIZED.