Altra Federal Credit Union
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Awful customer service
Awful customer service, person over the phone was rude. All I needed was to make a payment and because of an incorrect “work phone number” on my account I was unable to submit my credit card payment, and now it’ll be late with an additional late fee charge. Person I spoke with (Alex) was unable to further assist me and gave me a different number to call.. all of this for only $50, when he was given card number, last four of social and cell phone number correct. Very stupid system!