Giant Tiger
View company profile →
I ordered 2 Debbie Travis outdoor…
I ordered 2 Debbie Travis outdoor carpets online on Saturday. I did that because they only had 1 in store are Ellice & Donald, Winnipeg. I NEED them for my new apartment's balcony. I was told they'd be in by Thursday and that they couldn't be shipped to the store I regularly shop at. Here it is Friday, no carpets. I called GT customer service and left a call-back at 1:15... Now 5:30... No call-back. I also ordered sofa covers from Amazon today. They say it'll come Wednesday... They'll probably come Tuesday. Giant Tiger's online ordering system just can't compete. Maybe if you can have it delivered to the store... But that wasn't available for these items... But they sure didn't waste any time taking my money! Waiting now for 4 hours for customer service to call me back, when I even left a message with the order number.... Great store, great staff... Pathetic online ordering system.