Southwest Airlines
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It’s Christmas and my kids and I have …
It’s Christmas and my kids and I have no luggage. We arrived at Hobby 24 Dec 2017. In addition, the baggage claim personnel treat you like your just another number and could careless about the fact that you and your family bags are lost. Let me highlight the fact that they only offered me a $100 voucher to towards the purchase of another ticket. The staff is substandard and they acted as if I was bothering them. Im sure they are enjoying there Christmas with no interruptions!!!!