Apex Hotels
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Bath ..£200 A NIGHT is over the odds for a…
£200 A NIGHT is over the odds for a weekend stay. • SPA?? Basement small cramped wet floors brightly lit pop music not spa music. Kids everywhere babies nappies in a bucket poolside. !!! Hardly what you would wish for if you were looking for a relaxing spa in Bath. My poor wife didn’t even go down there as I had booked it for her birthday and I explained to her I was sorry but it was not how the photos portray it. I explained all this to the reception manager? He went straight into defensive mode rather than sympathising. No apology, no compensation, just rebuttal. We have recently been to a lovely spa hotel where it was serene so a very disappointing contrast to how it should be done. Nice room. No view. Nice bathroom. No robes. Tiny wardrobe only good for max 1/2 nights.