Brightside Health
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The worst mental health provider…
The worst mental health provider experience I’ve had bar NONE. When I onboarded they matched me with a random provider who met with me for a few minutes max. Then I was expected to re meet with him on a VERY FREQUENT cadence despite only needing basic med management. In fact when we did meet, we’d spend less than 1 minute on the phone because the meeting was POINTLESS. They also kept switching out my provider, and every time I was assigned a new one I was told I had to meet with them, which again meant a 2 minute meeting just for them to read my chart. Once I got fed up and tried to cancel, I spent MONTHS attempting to contact their customer service, all while getting increasingly aggressive text messages and emails from them about how my provider needed to speak with me. Brightside clearly preys on individuals with mental health issues. DO NOT spend your money and even more importantly your time on their SCAM of a service. I now get med management from my PCP and it’s honestly so much better it’s crazy