Freeletics
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Beware of Freeletics: Unjust Illegal Automatic Renewals
I am extremely disappointed with my experience with Freeletics. Despite clear legal regulations that allow for cancellation with a one-month notice period at the end of the billing cycle, my subscription was automatically renewed for another year. Even after multiple attempts to resolve this issue through customer service, Freeletics has refused to cancel the renewal or issue a refund. This not only contradicts their stated terms and conditions but also ignores consumer protection laws effective from March 1, 2022, which are supposed to prevent such practices. Their lack of flexibility and disregard for customer rights have left a very negative impression, and I would caution others about their automatic renewal policies and customer service.