Southwest Airlines
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I had probably the worst experience…
I had probably the worst experience with Southwest. Here is what happened: On December 1, 2019, I was flying from Baltimore to Las Vegas. By the time I got onto the plane, all the compartments are full. Then the flight attendant took my luggage and seated me in one of the front seats. After all the passengers moved out, I started looking for my bag but couldn’t find it anywhere. Then I asked for the flight attended where she put my luggage, she wasn’t able to find it either. Long story short, after calling tenth of Southwest customer service representatives, I was finally offered a $75 voucher for my lost luggage which they call it ‘for apologies’. I can’t imagine $75 dollars for my lost carry-on bag. I don’t recommend anyone to fly Southwest, if you have to fly prepare for the worst.