EC
Economy Energy
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I was with this company for 1 year
I was with this company for 1 year. I left because they doubled my monthly direct debit even though I was hundreds of pounds over paid. I rang and asked them not to increase my payment. They agreed and then took the money anyway from my account without permission. I changed energy supplier and am now in an unbelievable situation. They have deleted all my gas readings from my account and have sent me a final bill in which they have actually made fictitious readings. I do have my original statements and so I will be able to show what they have done to the Ombudsman. But who wants to have to go to the Ombudsman? Take my advice and steer well clear of this company. They are crooks.