Fusion Furniture Store
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Fusion knows how to take care of their customers!!!
I bought a beautiful section couch from Rooms To Go and bought the extended warranty from Fortegra. They wouldn't cover anything, after explaining the reasoning in buying the extended warranty (I have a special needs child at home that is incontinent when she has a seizure), Fortegra wouldn't help out and my couch was ruined at under a year old. I decided to reach out to Fusion, the manufactor myself as there was that issue along with a few small seams that were splitting to see if I could purchase new cushions instead of throwing away my new couch. I emailed and Anita Douell is who replied back. She was amazing and helped me get everything I needed for my couch along with I didn't pay for a thing. Seriously, such a blessing. I have been dealing with Fortegra and Rooms to Go for months, thinking I was just going to take my couch to the dump and I am still paying on it. I am so happy, I just got all of my cushions and today I will be putting it all back together again and can use it, it's been over a year since we've been able to sit on my couch. So thankful for your help and generosity, this has been a huge stress lifted off of me and we will be able to enjoy it at Christmas!!! I was so tired of watching TV in bed, lol. l