Travel Insurance Direct
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Extremely helpful staff, extremely easy process
From the moment the ash cloud started causing flights to Bali to be cancelled, TID reassured us that we would be looked after, firstly with an unprompted email and then on 2 occasions when I spoke to a consultant on the phone. TID reassured us that everything would be covered and the steps that we should take. In a stressful time we were able to rearrange our holiday to an alternate location, safe in the knowledge that we would be reimbursed for our cancelled accommodation on our return. Could not speak highly enough of the staff and the claiming process.