Cooper

Jan 9, 2023

Poor safety standard and unclean car

I wish I had read these reviews before hiring a car with Yes Rentals. The infant seat was of poor quality and was not installed in the car. I had to work out how to install the car seat and it seemed like there were missing parts. I did not feel comfortable with the safety of the infant seat, and I’m glad we didn’t need to travel long distances. The staff could barely speak English so I couldn’t ask for help. The car was dirty inside and very dusty on the outside from sitting in the gravel car park that is a poor excuse for a car rental location. The car felt cheap and had no torque so could barely get up a hill. Terrible experience and poor value for money.