Apex Hotels
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Disappointment on a grand scale
Apex Grassmarket Hotel in Edinburgh was a disappointment on a grand scale. I enjoyed the city, but the hotel was a total letdown; it was old and rundown, with poor customer service. Walls marked. Stains on the carpet that appear to have been discoloured by a chemical or something. The bed was as hard as stone and made sleeping impossible. The staff was unable to assist as no top mattresses were available to soften it. The water in the swimming pool was filthy. The sauna was broken. Why? After all, this is not a cheap hotel. I paid £161 for a mediocre hotel that was no better than some cheap guesthouses. Will I be back definitely not. Worse hotel I’ve ever stayed in.