Duncan

Duncan

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1
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5.0
5 out of 5 stars
Average rating

Reviews by Duncan

MO

Morrison Data Services

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5 out of 5 stars

Excellent smart meter installation

After dealing with the company with the worst customer service I've experienced in 2 decades (EON) for over a year to try and get smart meters installed, their subcontractor Morrison were excellent. Two people arrived, in the specified 4 hour window, having called 15 mins in advance. They were courteous, reminded me that I might need to power some stuff down gracefully before flicking the electric off. They explained what they were going to do, ensured everything was working after turning the gas and electric back on, told me how my new handful device worked, said thankyou and goodbye. I have no idea who demands answers to the stupidly long list of pre-install questions that EON sends. If it is Morrison rather than EON, consider this just a review of your engineers, not your whole process.