Ellie Ayers

Ellie Ayers

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1 out of 5 stars
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Reviews by Ellie Ayers

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West Shore Home

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1 out of 5 stars

First let me start with saying I feel…

First let me start with saying I feel it is very important to tell the truth. We were told the shower was designed for vets. My husband is in a wheel chair & we were anxious to be able to have him enjoy a shower. It is not a wheel chair shower. The president & CEO of your company said he was proud to give back in a meaningful way. Though we still have to work to pay our bills we were charged an outrageous price as with in a matter of about 4 months since the shower was put in, we have had to call 3 times with problems. The first problem the one who sold it to us put in a proper shower head he could reach. The other 2 times a young man came to fix the other problems. Third problem he was not able to fix because they had to order what was needed. We could have had a shower put it by another company for $5,000. less. But since what we were told could be sooner and would work for my husband, we were anxious & went ahead with this which w now regret very much as it is not what was told. We would never recommend this company at all.